Terms and Conditions limo55 — Platform Terms of Use

Welcome to limo55. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and limo55 ("Platform", "us"). By registering an account, making a deposit, or using any services provided by limo55, you expressly and unconditionally agree to be bound by all terms stated in this document.

If you disagree with any part of these terms, please cease using the platform immediately. Continued use following any amendment to the terms constitutes acceptance of the latest version of this document.

To register and use the limo55 platform, you must meet the following requirements at all times:

• Be at least 18 years of age at the time of registration.
• Not subject to any local legal restrictions that prohibit participation in online gaming activities.
• Have full legal capacity to enter into a binding agreement.
• Register using accurate, truthful, and up-to-date personal information.
• Hold only one (1) active account at any time. Owning multiple accounts is strictly prohibited.
• Not registering on behalf of another person or using a false identity.

Limo55 reserves the right to request identity verification (KYC) documents at any time, including but not limited to copies of identification, proof of address, and payment method details. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

You are fully responsible for all activities that occur under your limo55 account, including all bets placed, financial transactions, and communications made through your account.

• Keep your password secure and do not share it with anyone, including family members.
• Log out of your account when using a shared or public device.
• Notify limo55 immediately if you suspect your account has been compromised or accessed without authorisation.
• Keep your personal information such as phone number and email address up to date whenever changes occur.
• limo55 is not liable for any losses resulting from your failure to keep your account secure.

If you wish to close your account, contact the limo55 customer support team via live chat. All valid balances will be processed for withdrawal subject to completion of the review.

Limo55 supports multiple payment methods including FPX, Touch 'n Go eWallet, GrabPay, and major Malaysian online banking. All transactions are processed through secure channels with SSL 256-bit encryption.

Deposit:

• The minimum deposit is RM 20 for most payment methods.
• Deposits are credited to your account within minutes upon successful payment confirmation.
• Members may set their own daily deposit limits through account settings as part of our responsible gaming features.
• All deposits must be made using a payment method registered in your own name.

Withdrawal:

• The minimum withdrawal amount is RM 50 for accounts that have completed KYC verification.
• Withdrawal requests are processed within 1–3 business days depending on the selected payment method.
• Withdrawals may only be made to a bank account registered under the same name as your limo55 account.
• limo55 reserves the right to request additional documents before processing withdrawals that exceed certain limits.

Limo55 offers a variety of bonuses and promotions from time to time. Each promotion is subject to specific terms stated on the relevant promotion page. The general terms applicable to all limo55 bonuses are as follows:

• Each bonus has a wagering requirement that must be met before a withdrawal is permitted.
• The welcome bonus may only be claimed once per new member.
• Using multiple accounts to claim the same bonus will result in all associated accounts being suspended.
• limo55 reserves the right to void bonuses if there is evidence of abuse or fraud.
• Bonuses have an expiry period. Unused bonuses will be automatically forfeited once the set period lapses.
• Some games may not count or may count at a reduced percentage towards bonus wagering requirements.

All games offered on the limo55 platform use a Random Number Generator (RNG) system independently verified by international third-party bodies. This ensures that every game outcome is fully random and cannot be manipulated by any party, including limo55 itself.

• Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during an active game, limo55 reserves the right to void the affected round and return the wager to the member's account.
• Members are responsible for ensuring a stable internet connection during gameplay. limo55 is not liable for any losses resulting from disconnections on the member's end.
• The use of automation software, bots, or any method that provides an unfair advantage is strictly prohibited.

To maintain a safe and fair gaming environment for all members, limo55 strictly prohibits the following actions:

• Registering or operating more than one limo55 account.
• Using third-party software, automation scripts, or bots to play or manage your account.
• Engaging in any form of forgery, fraud, or money laundering through the platform.
• Exploiting bugs or system vulnerabilities for personal gain. Any bugs discovered must be reported to limo55 immediately.
• Colluding with other players to manipulate game outcomes or cheat the system.
• Using abusive, threatening, or harassing language towards support staff or other members.
• Registering using another person's identity information without their consent.

Violation of any of the above prohibitions may result in immediate account suspension or termination, balance freezing, and legal action where appropriate.

Limo55 is fully committed to protecting your personal data. All information collected during registration and platform use is stored securely using industry-standard encryption.

Your information is used solely for the following purposes: identity verification, transaction processing, sending account-related communications, and improving platform services. limo55 will not sell or disclose your personal data to third parties without your consent, except as required by law.

For more information on how we collect, store, and use your data, please refer to Privacy Policy in full.

To the extent permitted by law, limo55 shall not be liable for any indirect, consequential, or punitive losses arising from your use of our platform, including:

• Financial losses resulting from unfavourable betting outcomes.
• Service disruptions due to scheduled system maintenance.
• Losses resulting from third-party failures such as payment providers or game providers.
• Losses arising from unauthorised access to your account due to your own negligence.

Limo55 reserves the right to suspend or terminate any member's account without prior notice if there is evidence of a breach of these terms, fraudulent activity, or conduct that endangers the security of the platform or other members.

Members who wish to voluntarily close their account may do so by contacting customer support. All valid cash balances (excluding bonuses that have not met wagering requirements) will be processed for withdrawal once the review is complete. This process typically takes 3–5 business days.

In the event of account termination due to a breach of terms, limo55 reserves the right to withhold any remaining balance, including cash funds, where there is evidence of fraud or money laundering.

These Terms and Conditions are governed by applicable laws within the jurisdiction in which limo55 operates. Any dispute arising from or related to this agreement shall be resolved through a mutually agreed arbitration process before any legal action is taken.

Limo55 operates under an international licence issued by a recognised regulatory body. Members are responsible for ensuring that participation in online gaming activities is lawful under the local laws applicable to them.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the limo55 support team is available to assist you at any time.

• Live Chat — available 24 hours a day, 7 days a week via the chat icon on the platform.
• Support email: [email protected] (displayed as text only).
• For general enquiries, please refer to our FAQ first.